Just Young People
Our friendly and welcoming team are here to make your visit to our service as easy and comfortable as possible, but before you come along you might have some questions which can be answered in the menu below. Sometimes one of the barriers to attending a service is not knowing what to expect when you arrive or what a sexual health clinic even looks like so you can take a virtual tour of our clinic by clicking the picture of our reception!
Usually we operate a mix of Queue and wait clinics, where you simply turn up and you will be placed in a queue and seen as soon as possible, and appointment times. However due to Covid-19 we will only see people by appointment and you need to ring clinic on 10422 261370 before you come to see us in person.
If it is your first visit we will need to register you on our clinic system so it helps if you know your address, postcode, and the name of your GP practice.
You will be welcomed by one of our reception team who will take your name (please tell us what you wish us to call you) and any other necessary details. You will be asked to take a seat and wait for your name to be called.
If you feel uncomfortable at any time, please let the receptionist know and we will find somewhere more private to talk.
If you are under 18 you will be asked some questions which appear quite personal, including a sexual history. This is only ever done to make sure you are safe and are getting the right care and support that you need. If for example you've ever felt uncomfortable and pressured into doing something you weren't ready for then it provides an opportunity to tell us so we can get you help.
All our staff want to make your visit to the service friendly and as comfortable as possible so if you have any concerns about why particular questions are being asked, or you don't understand why something is important then let the nurse or doctor know and they will be happy to explain to you what's happening and why.
This is difficult to predict, as this depends on how many people decide to drop-in on any particular day. Sometimes the Young Person’s Clinic can get very busy.
All the information in your notes on the computer and the discussions you have with us are strictly confidential. It can sometimes be useful to share your records with your GP but we will not do this without your express permission to do so. We will ask you whether you are happy for us to send correspondence to your home address or your GP. If you would prefer us not to do this and we need to contact you for any reason, then a doctor or nurse will discuss alternative ways of getting in touch.
The only other time we would tell anyone else about your visit would be if:
- are under 18 and tell us about someone who has abused you sexually, physically or emotionally
- You are 12 or under and tell us that someone has had sex with you
- Your life is at serious risk
- You tell us about someone under 18 who is being abused
- Another person’s life is at risk
But we would discuss this with you first and support you through this.
You can bring anyone you trust to be with you in the reception area and even to accompany you when you go into the room to see the doctor or nurse. However, if you choose to have another person in the room with you, we cannot guarantee that they will not share the information you give to us with another person.
A nurse or doctor will show you into a private room to discuss why you have visited the clinic. They will also ask you questions about your medical history, and may take your blood pressure and weigh you.
If you need condoms or other contraception, e.g. pills, then you will be taught how to use them and be given a supply before you leave. If you want a longer lasting and reliable method like an implant or an injection, we will explain how it works and when this can be done. Sometimes we can do this straight away. It may be necessary to make a further appointment for you.
You will only need to be examined if you have symptoms of an infection that need to be checked out. If swabs need to be taken (e.g. to check for an infection) then you may be given the option of taking these yourself.
This depends on why you are visiting us. If you are attending for a sexual health screen (e.g. a chlamydia test) then we will ask for a urine sample (boys), a vaginal swab (girls), a blood sample and maybe, oral and/ or anal swab depending on the type of sex you have. But you do have a choice as to what tests are taken.
No, they are taken using a cotton bud and while this might be a bit uncomfortable, they are not painful.
Yes. If you are aged 16 or over you can come to any of our sexual health clinics and see a receptionist there who will be able to issue you with a supply of condoms. 16 to 19 year olds can also collect condoms from Young Person’s clinic without having to see a health worker.
In addition to this if you are part of the C-card scheme you can get condoms from all Youth Clubs, Branching Out and College (Students only). To find out more about C-card and how to register for C-card click on the link below
If you are aged 15 to 24 you can have a test without having to see a nurse or doctor. Just ask at reception. If you are aged 25 or over we prefer to offer a full range of STI test including chlamydia, gonorrhoea, syphilis and HIV – for these you will need to see a nurse or doctor.
If you need an interpreter this will be provided free of charge. We use a telephone interpreting service.
You can register onto the scheme anywhere you see the Ccard symbol , which includes Youth services, Branching Out, Calderdale College. Also if you are between 13 and 18 then you will be offered the opportunity to register on the scheme if you attend the sexual health service.
The C-card service is confidential and this applies wherever you access this. The only time that confidentiality might be broken is if a worker has concern for your safety and well-being. For further information please see section “Can I be sure the service is confidential and my information will be kept private?”
The confidential nature of the scheme means that your parents would not be told of your participation, but a worker will talk to you about involving your parents and discussing your relationships and in particular concerns or worries with them. However, it is entirely your choice whether or not you do this.
As part of the scheme you will be issued with a plastic card which has a unique number that is given to you. You would need this number anytime you request condoms from a C-card venue. If you are worried about someone finding this card, then you could always save the number in a safe space, eg a contact in your phone, so you can quote this number every time you access the scheme.
C-card is a confidential service that provides advice, information and support to all young people in Calderdale to support them to have safe and respectful relationships, which includes having access to condoms etc to practice safer sex.
All youth clubs can offer this service, along with Branching Out and Calderdale College. All you need to do is go through a short registration process which gives you the opportunity to talk through any concerns you may have or just get some more information on what support is available, and then you can access free condoms from anywhere you see the C-card symbol (insert symbol)
Yes and that includes any treatment that you may need.