Coronavirus (Covid-19) Update


We are still seeing patients in clinic.  However, if you need our service please ring the clinic on 01422 261370 (between 9am-1pm, Monday to Friday) to be triaged over the phone and an appointment will be offered where appropriate.

We apologise for the inconvenience but must take all reasonable precautions in line with medical advice and government guidance.

We also have an "Ask the expert" section on the website which can be used to make non-urgent queries and a member of our clinical staff will reply as soon as possible.  Further information on service provision or changes will be posted here or through Facebook and twitter.

To see the latest information on the virus see the Trusts webpage showing information and key links to find out more. Just click here

We also offer postal tests for Chlamydia and Gonorrhoea and these can be ordered on line by clicking here

Getting Checked for STIs

Below are some frequently asked questions about getting tested for STIs, answered.

I don’t speak English, can I still attend a clinic or appointment?

Yes, we have access to a telephone interpreting service

No-one, without discussing with you first. There may be some occasions where it is important to let other professionals know, but this will be discussed with you first. If you have been referred by your GP or other Health professional we would usually write back to them.

We will contact you with any positive results by text or mobile. Results will be on our 24 hour results line within 7 days on 01484 423529

Some results we can give straight away. e.g. thrush, bacterial vaginosis. We have microscopes in the main hubs at Broad St and Princess Royal so we can look for these straight away. Any outstanding results will be available via our results line.

The tests are not painful. If you need swabs taken with an examination these can sometimes feel a little uncomfortable. 

This depends on what problems you might be having.

Men : urine and blood test. A swab test if having any symptoms

Women: a self taken vaginal swab and blood test. If an examination is recommended further tests will be taken from the neck of the womb.

Additional tests may be needed depending on type of sexual activity

If the contact has been within a few days the tests may not completely rule out an infection. We would then arrange for repeat tests 1-2 weeks later.

No you can self-refer

No all tests and treatment are FREE