Just Young people

Usually we operate a mix of Queue and wait clinics, where you simply turn up and you will be placed in a queue and seen as soon as possible, and appointment times. We also offer a specific an under 19's queue and wait, in addition to open access clinics, on a Monday late afternoon. For more details see our Opening Times page.

If it is your first visit we will need to register you on our clinic system so it helps if you know your address, postcode, and the name of your GP practice.

You will be welcomed by one of our reception team who will take your name (please tell us what you wish us to call you) and any other necessary details. You will be asked to take a seat and wait for your name to be called.

If you feel uncomfortable at any time, please let the receptionist know and we will find somewhere more private to talk. 

This is difficult to predict, as this depends on how many people decide to drop-in on any particular day. Sometimes the Young Person’s Clinic can get very busy.

Guide to Gillick Competence

All the information in your notes on the computer and the discussions you have with us are strictly confidential, and any treatment we provide to you follows something called Gillick competence and applies to young poeple under 16.  Gillick provides a framework for a nurse to consider a young persons understanding when it comes to making decisions about their health.

It can sometimes be useful to share your records with your GP but we will not do this without your express permission to do so. We will ask you whether you are happy for us to send correspondence to your home address or your GP.  If you would prefer us not to do this and we need to contact you for any reason, then a doctor or nurse will discuss alternative ways of getting in touch.

The only other time we would tell anyone else about your visit would be if:

•  You are under 18 and tell us about someone who has abused you sexually, physically or emotionally
• You are 12 or under and tell us that someone has had sex with you
• Your life is at serious risk
• You tell us about someone under 18 who is being abused
• Another person’s life is at risk

 But we would discuss this with you first, explain our concerns and support you..

You can bring anyone you trust to be with you in the reception area and even to accompany you when you go into the room to see the doctor or nurse. However, if you choose to have another person in the room with you, we cannot guarantee that they will not share the information you give to us with another person.

A nurse or doctor will show you into a private room to discuss why you have visited the clinic. They will also ask you questions about your medical history, and may take your blood pressure and weigh you.

If you need condoms or other contraception, e.g. pills, then you will be taught how to use them and be given a supply before you leave. If you want a longer lasting and reliable method like an implant or an injection, we will explain how it works and when this can be done or sometimes we can do this straight away. It may be necessary to make a further appointment for you.

You will only need to be examined if you have symptoms of an infection that need to be checked out. If swabs need to be taken (e.g. to check for an infection) then you may be given the option of taking these yourself.

This depends on why you are visiting us. If you are attending for a sexual health screen (e.g. a chlamydia test) then we will ask for a urine sample (boys), a vaginal swab (girls),  a blood sample and maybe, oral and/ or anal swab depending on the type of sex you have. But you do have a choice as to what tests are taken.

No, they are taken using a cotton bud and while this might be a bit uncomfortable, they are not painful.

Yes. If you are aged 16 or over you can come to any of our sexual health clinics and see a receptionist there who will be able to issue you with a supply of condoms. 16 to 19 year olds can also collect condoms from Young Person’s clinic without having to see a health worker.

If you are under 16 and would like condoms then you can come down to the clinic but you may be advised to see a clinician if one is available to have a chat to see if there is anything else we may need to do, to keep you safe.

If you are aged 15 to 24 you can have a test without having to see a nurse or doctor. Just ask at reception. If you are aged 25 or over we prefer to offer a full range of STI test including chlamydia, gonorrhoea, syphilis and HIV – for these you will need to see a nurse or doctor.

If you need an interpreter this will be provided free of charge. We use a telephone interpreting service.

Yes and that includes any treatment that you may need.