Delays to home testing service
There may be a short delay of a few days in posting a kit out once you have ordered so please bear with us and a kit will be posted out as soon as possible.
Important changes to the Home Screening service
Please note when ordering a kit it is very important samples are taken and returned to us at the clinic.
- If, for any reason we are unable to fulfil a kit request we will e-mail to explain this.
- We will send a Text message approximately 1-2 weeks after the kit has been sent to make sure this has arrived safely.
- We will follow up with a second text reminder if we have not received the kit back at clinic after the first
If a sample is still not returned after this reminder then any further requests may not be fulfilled and you will need to ring Broad Street Health Centre and arrange a clinic visit to access STI testing.
Please note we will, on occasion, need to be in touch to complete information if forms are incomplete.
Results will usually be available 2-4 weeks after samples have been returned to us.
and finally...
We are pleased to offer this service to help people look after their sexual health and the scheme is designed to provide peace of mind testing. Whilst frequency of tests needed will depend on a number of things, including the number of sexual partners you have, and whether or not you practice safer sex, you could consider a sexual health check-up every 3-4months or even yearly.

